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What You Agree To When You Use dx8

These terms set out the rules that apply when you open and use a dx8 account. Access depends on your local law and eligible region, so read through before you start — your use of the account means you have accepted what is written…

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dx8 What You Agree To When You Use dx8
ACCOUNT PROTECTION

How We Keep Your Account Secure

Your account security and data handling sit at the core of how we operate. We use encrypted connections for every session and store account credentials in a hashed format — your password is never held in plain text on our systems. Wallet transactions through bKash, Nagad, and Rocket go through verification steps before funds move, so an unrecognised transaction triggers a hold rather than a silent transfer. You can request a copy of the account data we hold, ask us to correct it, or close your account at any time by contacting support. We do not sell account data to third parties.

Encrypted Sessions

Every login and transaction runs over an encrypted connection, keeping your session data away from third-party interception on mobile or desktop.

Wallet Verification

Withdrawals to bKash, Nagad, or Rocket require identity confirmation before funds are released, reducing the risk of unauthorised transfers.

Data Access Rights

You can request, correct, or delete the personal data we hold on your account by contacting support with your registered details.

Account Changes

Updating your mobile number or linked wallet triggers a one-time code check so changes cannot happen without your direct confirmation.

TERMS CONTACT

Reach Us About These Terms

Questions about what these terms mean for your account? Our support team can walk you through specific clauses, explain how a rule applies to your situation, or help you submit a formal dispute. Reach out through any of the channels below — we aim to respond to account and terms queries as quickly as our queue allows.

Live Chat Open the chat widget inside your account dashboard for the fastest response on terms and account questions.
Email Support Send a detailed query about these terms to our support address and we will reply with a written explanation.
Help Centre Our help centre has a dedicated terms section where common clauses are broken down in plain language.

Common Questions About These Terms

Short answers to what people actually ask when they read through account terms for the first time.

These terms apply to anyone who opens or uses a dx8 account. Access depends on your local law and eligible region — it is your responsibility to confirm that use is permitted where you are.

No. Your account wallet must be registered in your own name. Deposits from a third-party bKash, Nagad, or Rocket account breach these terms and may trigger a withdrawal hold.

We post the updated version here with a new effective date. Continuing to use your account after that date means you accept the revised terms. Close your account before the date if you do not agree.

Contact support via live chat or email with your registered details and request account closure. Any balance in your account wallet will be processed back to your linked bKash, Nagad, or Rocket before closure completes.

We hold the registration details you provided, transaction records, and session logs. You can request a copy or ask for corrections by contacting support with your account email or phone number.

Raise a formal dispute through email support with your account details and a description of the issue. We review disputes and reply in writing with our findings and any next steps.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.